Established with the core mission of providing safety, guidance, and hope to individuals seeking refuge, Matthew House has built a strong reputation for compassionate, evidence-informed care. We support refugee claimants, newcomers, and individuals navigating the complexities of resettlement through a comprehensive, person-centred approach that addresses both immediate and long-term needs.

Recognizing that the refugee experience extends far beyond displacement, Matthew House focuses on the underlying factors that impact successful integration—such as trauma, cultural adjustment, language barriers, employment challenges, and access to healthcare. Our Supported Refugee Housing Program provides safe, temporary accommodation for individuals and families as they work towards achieving stability and independence in Canada. For residents with higher needs, we provide extended stays and intensive case management to address complex and intersecting challenges.

Our dedicated case managers collaborate closely with each resident to assess needs, set attainable goals, and develop individualized settlement plans. These plans often include connections to community-based services such as language training, trauma-informed counselling, immigration and legal supports, education, and employment programs. Through strong partnerships with local healthcare providers and community organizations, we ensure residents receive coordinated and holistic care throughout their resettlement journey.

Matthew House prioritizes the safety, dignity, and well-being of all residents and staff. Our team is trained in trauma-informed care, cultural sensitivity, and crisis response. We maintain robust safety protocols, including regular wellness check-ins, incident reporting, and the creation of a secure and welcoming living environment.
In addition to housing and case management, we provide skills development and employment support to foster long-term independence. Residents have access to workshops on resume writing, interview preparation, and job placement, as well as life skills training in areas such as financial literacy, cooking, communication, and time management—essential skills for building a successful life in Canada.

Matthew House is deeply committed to collaboration and community integration. By working in partnership with settlement agencies, language programs, healthcare providers, social services, and employers, we ensure a seamless continuum of care that supports refugees as they rebuild their lives. Our team closely monitors residents’ progress to promote stability and provide timely support during periods of transition or uncertainty.

Through this integrated, wraparound model, Matthew House not only provides immediate safety and support to newly arrived refugees but also empowers individuals to rebuild their lives with dignity, achieve independence, and thrive in their new communities. Our ongoing collaboration with local and regional partners ensures our programs remain responsive, adaptive, and aligned with the evolving needs of refugees in Canada.